Hillary Liang is your go-to-gal to get things done. With a myriad of interests spanning civic technology, health education, and office and hospitality, she is working to reimagine the service industry. She believes success is the product of strong teamwork and communication, and the world would be a friendlier place if everyone wore name tags.
As your Customer Care Manager, she’ll introduce you to the team and make sure that your assistants are following up and meeting expectations. Your satisfaction is her priority! Her goal is to provide an exceptional service and create a long-lasting relationship between you and your admin. Together, they will accomplish your day to day tasks – so you can focus on what matters most. Every day is a beautiful day with CMA!
She is also working on a few pet projects: building a hydroponic food computer, learning how to make and distribute socks to the homeless, writing children’s poem books, and picking up the double bass again. In her free time, she enjoys pet-sitting and would like to adopt a dog of her own some day, preferably a husky named Sterling.
Rosina Cheng is a detail oriented person who strives to implement new and creative ideas to better serve her clients. She is a self-starter who enjoys learning and gaining new experiences. In her eyes, change is a form of improvement and she embraces new opportunities for growth.
Branding strategies and fostering better customer relations is her forte. As your Sales Development Representative, she will ensure that your experience with CMA is smooth and enjoyable. Her comprehensive years in customer service makes her an excellent communicator and her attention to detail will ensure her clients are valued and heard. Additionally, her warm and friendly personality makes her delightful to be around.
With an eye for esthetics and passion for designs and décor, she is currently working on a personal project to pursue eco-fashion. She is a cat lover and finds joy and peace from her cat Lexie.
Amy Situ is a proud member of CMA. Being raised in the ever growing and multicultural city called San Francisco, she was surrounded by amazing art and beautiful innovative minds which inspired her to be an aspiring artist. Most days she enjoys bonding with her family and friends and spending time with her furry best friend Cream, she also tries her best to make free time to volunteer at local animal shelters to help out other animals in need.
She has worked in other positions that offered her insight and knowledge on how to best execute her job as a customer care assistant. She believes that every client is individual and unique; she would do her best to tailor her service to fit your request. Her organizational and time management skills would allow her to achieve her goal, providing busy professionals and entrepreneurs with an exquisite service that would allow them to have more free time to spend quality hours with their loved ones and go and adventure and participate in activities they enjoy. She looks forward to working together!
This is Pam Alquero, a goal-oriented person with a very positive outlook in life. She is motivated by her love for learning and succeeding as she strives to become one of the outstanding and successful woman in today’s society. She has a strong experience in Recruiting as well as in Administration, with an extensive knowledge in advertising, film making, and creative writing.
Her greatest joy in her career comes from connecting with and helping others. She builds her happiness into her career by finding the interaction of what she loves and where she excels professionally. Her work doesn’t feel work because she enjoys what she’s doing and she believes that there are no permanent failures, there are only learning opportunities.
Apart from the above, Pam has a side job as a vocalist during her spare time. A proactive person who also has a passion in dancing and performing arts. Travelling is also one of her hobbies whether locally or abroad, she considers it as the world’s best teacher. So, this is Pam, a well determined and dynamic individual.
Carol Bitanga would be described as a motivated, creative, and hard working person experienced in customer service, technical support, insurance and financial related roles. She have a very good communication skills and she always like to carry out her work in professional and efficient manner. She’s a very jolly person that even though she get so focused on her priorities at work, she never lose her sense of humor and make her colleagues laugh.
After 5 days of work, nothing beats a long nap and cuddle with her bulldog. They enjoy their time eating, walking and watching movies together. After a long walk, She would play Bruno Mars’ song to cool down then watch an episode of FRIENDS. Traveling is one of her hobbies too. She haven’t been abroad but She has visited a lot of wonderful places here in the Philippines. Given the chance, She’d be very happy to be in China for her first International adventure.
So this is Carol, simple yet very passionate when it comes to her craft. She guarantee an experience of service at its best!
Irene Bandola is a proud member of ContactMyAdmin. When it comes to work, She can say that she’s a go-getter! She makes sure that she provides an excellent and satisfying customer service to the clients.
For almost 5 years of doing administrative tasks, She’s confident that she can provide outputs that are expected of her or even beyond. She is keen to details which gives her a great edge on her craft.
Irene works professionally but also doesn’t forget to have fun! She likes a work-life balance kind of environment. She loves to learn new and exciting things. She loves to be in different places, dreaming of Japan and London. Irene’s a minor anglophile, She believes. She’s also have a thing for arts of any kind. She’s aesthete and an aspiring interior designer.
Veronica Yalung’s studies in Mass Communications and Marketing Management led her to develop a strong interest in administration and marketing roles. With extensive experience as an admin specialist and executive assistant, her greatest strength is being a reliable right-hand. She is also knowledgeable in digital advertising.
During her free time, she likes reading books – especially poetry! She plays tennis, swims, and travels whenever she can. She is also a lover of wine.
Veronica never stops learning. She enjoys the journey of learning new things, meeting new people, and creating big ideas and concepts. She finds fulfillment in providing and building a great relationship with clients.
For over 5 years of administrative role from different industries, May Descartin has gained a lot of knowledge in technology skills, problem solving skills, and planning skills. She’s very proficient on MS Applications and on MS Office 365.
Aside from having a lot of enthusiasm at work, May is also passionate when it comes to performing arts. She has been a volunteer to a non profit organization (Networks of STAIRS) to engage the youth on the culture of arts and she was privileged to be part of the team being the trainer, the actor, the director, and the stage manager. Because of these involvement, she’s able to handle, plan, and coordinate events both in sectarian and in non sectarian worlds. With vast experience of event planning, stage management and directing, she was able to travel some provinces of the country to teach schools and churches for free about Performing Arts.
Being the adventurous type of person, May is not complacent to what she knows now, but she is continuing to explore more of things that she wants to achieve and to learn.
Donna Toledo values being a team player and she can perform her task with minimal supervision. She is self-motivated, friendly and enjoys being in an office environment.
As a child, she wanted to be a secretary (a typical office girl) when she grew up. Because she considers herself to be an enthusiastic person who performs all office tasks to the highest standard and within given timescales.
Her ideal evening is when she’s in front of the tv watching The Walking Dead series; watching make-up tutorials on her laptop during commercial breaks while eating chips. Cats are also one of her interests. Whenever she sees a poor cat across the street, it’s just hard to resist so she would take them home and give them food and a place to stay. Since 2012, Donna has adopted almost 20 stray cats and kittens and have given them names.
Bermalie De Vera has been working in the BPO Industry for 5 years. She has been through Customer Service positions and also a technical support specialist of an accounting software. She is well versed in basic tracking of business income, expenses and generating financial reports, etc.
She always believes that being open to feedback is the best way to learn your areas for improvement in order to be better in everything you do.
When she’s out of the office, She hangs out with friends and watches live bands. For sure she won’t miss her jamming sessions.
Bermalie is always focused on her personal development in order to meet her goals and the best thing about her is her people skills that adds to a positive environment at work.
Rachelle Redoña is a new Admin Assistant and she is very eager to learn and help people with their personal and with their business task as well.
She makes sure that she meets client’s expectations and is open for improvement if there is any.
She is a happy and positive person which gives a good vibe in the office. She likes playing badminton, loves to watch movies with her friends and she can also sing! She is a talented Admin Assistant.
Gail Cariño virtually worked with several clients around the world as an assistant for more than 3 years. She was able to help small business owners, lawyers and real estate companies reach their goals by doing administrative tasks for them. Some of these tasks are project management, lead generation, content writing, social media management, researching, cold calling and much more.
She loves working in an environment where she can express her creativity and likes to be engaged in a challenging job that would encourage her to grow professionally and personally. She thinks outside the box and works hard to improve her skills every day.
During her free time, she reads motivational and spiritual books. She keeps herself in balance by working out and meditating. She also makes sure she can spare some time to play video games with her family and cook dishes for them regardless of how busy her week would be.
Earl Nightingale's quotes inspire her to be an efficient worker. Her favorite Nightingale quote is: "Our rewards in life will always be in exact proportion to our service."
Keith Francisco graduated with a Bachelor of Fine Arts major in Advertising Arts. He loves anything that has to do with art. That is why his hobbies include illustrating, watching movies, listening to music, writing poetry, and reading novels. He is a professional bathroom singer and bedroom dancer (being the lead and back up at the same time). He enjoys long walks towards the fridge and the perfect alone time for him is reading and drinking coffee by the window on a rainy day.
He is a Sagittarius and has an ENFJ Personality. He likes to call myself an Adventurous Ambivert Social Butterfly. He does well adapting to any situation that he’s placed in. He likes experiencing new things and meeting new people. He uses his strong organizational abilities, advanced computer knowledge, and excellent interpersonal and communication skills to help finish his everyday tasks.
Keith is competent, resourceful, and most definitely at your service. He looks forward to working together!
Joshua Padaoan is a pixel-perfect web developer. He builds, evolves, and maintains websites that meet web standards and best practices. He's been working as a web developer for 3 years, and also have tried working as a freelancer. Joshua have learned tons of things from amazing developers and non-developers that made him a better individual. Experiences, self-betterment, lessons from failures, and continuous learning- the overall package that he can contribute.
When his hands are off the keyboard, he usually spend his time playing guitar, basketball, MMORPGs, road and mountain biking. He also enjoys watching movies and solving brain teasers.
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.”
A quote from the late Steve Jobs, which inspires him to strive harder and persevere on the things that he love to do.